Annual Report 2022

Message from the Chair of the Board, Félicie Weycker

A busy Airport during Peak Times

End of 2021 and the beginning of 2022, the Corona crisis seemed overcome, and the situation was more or less relatively stable, with a notice-able recovery of the aviation sector. Then the drop of the Ukraine crisis led to future uncertainty with additional rising prices in energy, consumption, and interest rates. Despite all challenges, I am pleased to announce that Luxembourg Airport has successfully concluded 2022 with a passenger volume approaching pre-crisis levels, reaching an impressive 4.05 million travelers. Although a complete return to the numbers seen in 2019 is expected by 2024, the figures for 2022 represent an encouraging 93.3% of pre-pandemic levels.

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"Although a complete return to the numbers seen in 2019 is expected by 2024, the figures for 2022 represent an encouraging 93.3% of pre-pandemic levels."

Félicie Weycker

"Our team managed to renew a surface of 978,000m², equal to 137 football fields [...]."

Message from the CEO Alexander Flassak

Shaping the Future

lux-Airport, in addition to its role as the company responsible for managing the infrastructure of Luxembourg Airport (LUX), is also an active player in the development of the airport surroundings. As such, we have made substantial progress in shaping the future; we laid off the foundation stone and started the works for the new Maintenance Hangar for Luxair, and we moved forward with the construction of the new Police school and the Headquarters of the CGDIS fire brigade. 

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Our Year

2022 in Numbers

Passenger numbers compared to pre-pandemic level (2019)
93 %
Scheduled Passenger Airlines
Nonstop Flight Destinations
Tonnes Cargo
Runway renovation: newly installed cables (in km)
Runway renovation: size of working area in comparison to football fields
Runway renovation: working people to be coordinated each night
Runway renovation: length of new runway drainage system (in km)
Runway renovation: impact for on-time scheduled flight while working on runway
Passenger Numbers

2022 was another difficult year for Europe‘s aviation sector, one of the hardest hit by the COVID-19 pandemic. After three years of health crisis, Luxembourg airport ended 2022 with a passenger volume close to its pre-crisis level, i.e. 4.05 million passengers.

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Cargo Development

The challenges inherent in global supply chains were still a hot topic in 2022. In this instance, the supply of cargo capacity (in place of passenger baggage) on long-haul passenger flights partially increased, which mechanically led to a drop in demand for standard airfreight. In this respect, as the record tonnage of 2021 could not be achieved, the year 2022 records a 12% drop in tonnage compared to 2019. For 2022, Luxembourg Airport is forecasting a total volume of 975,000 tonnes of freight handled.

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In focus

LUX Stories

A Truly Remarkable Project
The runway renovation wasn’t just a routine project. It was, in fact, so unique that it began to attract international attention. We give you the inside scoop of a heroic and highly creative team effort.
In brief

News from
the Departments

New Offers in Gastronomy
In 2022, the airport‘s shops were open all year round. As a result, the “Comptoir du Bon Pays“, a self-service restaurant on the first floor of the Terminal, extended its range, offering customers more choice and better quality. The Oberweis Restaurant has also renewed its menu, opting for more regional cuisine.
Food Truck Market
From 26th March to 19th April 2022, three distinct food trucks, namely Lëtzebuerger, Asia‘s Touch, and Afrikan Gourmet, warmly welcomed visitors at our Kiss&Fly parking area. This arrangement provided a wide array of international flavors. Additionally, on sunny days, an ice cream truck from Marcellos was available, further enhancing the delightful offerings and adding a touch of sweetness to the culinary adventure.
Aelia Duty Free new Shopping Experience
The Aelia duty-free shop in the public area was transformed into a waiting area for PRMs and unaccompanied minors. The opportunity given to passengers to order their duty-free products in advance, thanks to the Aelia-Inflyter application, is now a highly appreciated additional service.
Seductive & Exquisite: Immerse Yourself in the World of Truffles!
The new “Signorini Tartufi“ shop, dedicated exclusively to truffles, has opened its doors in the departure area of terminal A.
Food-Truck Festival
In addition to the traditional catering, lux-Airport has opted for an original and diversified offer, inviting its passengers and visitors on a culinary voyage thanks to the food trucks set up at the foot of the Terminal. Last summer, visitors to the airport had the chance to sample Asian, African, American and Italian cuisine at the “Food-Truck Festival“.
An Extraordinary Waiting Area
The former Aelia Duty Free shop has been transformed into a waiting zone catering to unaccompanied minors (UM) and individuals with reduced mobility (PRM). Embodying lux-Airport‘s branding, the area seamlessly incorporates iconic landmarks like the Gëlle Fra and the Rout Bréck. The design effortlessly captures the spirit of Luxembourg, blending clean lines, sleek finishes, and a thoughtfully chosen color palette to reflect the airport‘s modern and sophisticated image while maintaining a warm and comfortable atmosphere.
Happily Entertained with our Passenger Events
Over the course of 2022, passenger events such as our Easter bunny mascot and the “Happy Agents“ stilt walkers kept passengers happily entertained during the summer and winter peaks.
Donations 2022
Along with every year, lux-Airport continued to show support to a plethora of charitable organizations. 2022 we donated a total of 6,000 euros to three hand-picked charities: Stëmm vun der Strooss, SOS Kannerduerf Lëtzebuerg, and Médecins Sans Frontières (MSF) — all provide essential services that we believe should be accessible to everyone.
Télévie — Support Cancer Research
More than 3,000 adults and children are diagnosed each year in Luxembourg with cancer. The NGO Télévie supports cancer research, especially leukemia in children. Started initially in Belgium, Télévie extended their operations in 2022 to Luxembourg. Since then, private individuals, companies, and communities have collected money on different occasions. The highlight of each year is the “Télévie Dag“ when selected communities collect cash and compete in fundraising. In 2022 lux-Airport contributed 8,000 euros to the campaign of Niederanven, which raised 321,000 euros.
Support of Sports Activities 2022
We supported the AB Contern Basketball Club ( and the WTP 2022 by Luxembourg Ladies Tennis Masters (
World Mother Language Day
Last year, on the 21st of February, we celebrated World Mother Language Day and the vibrant linguistic diversity at our airport, with a special video showcasing our multicultural staff. This initiative aimed to embrace and honor our staff‘s unique backgrounds while demonstrating our commitment to providing exceptional service to passengers from around the world. We wanted to convey that we are dedicated to making every traveler feel welcome and understood regardless of the language spoken.
Branding of lux-Airport
In 2022, we released two branding videos that highlighted the faces behind lux-Airport. The first video focused on parts of our operations team, while the second emphasizes on our security team. These videos aimed to differentiate us from the airlines, show the variety of these jobs and build trust with our audience. More exciting videos are planned for the future, showcasing different aspects of our airport and the dedicated teams behind its success.
Xmas Wishes 2022
In 2022, following the challenging period of the COVID-19 crisis, we joyfully produced our Christmas video, capturing the spirit of reconnection and celebration. The video showcased various iconic locations within our airport, where each participant had the opportunity to express heartfelt wishes for our valued passengers and colleagues. The filming was filled with laughter, excitement, as everyone involved had a wonderful time participating in this special project. The energy and positivity generated during the production resulted in a captivating and heartwarming video clip.
Passenger Animation during Wintertime
During the peak winter holidays, we distributed chocolate advent calendars and lux-Airport gadgets to waiting passengers, adding a festive touch to their experience. A wish tree allowed people to share their dream destinations, while a game in the duty-free store offered the chance to win a private flight lesson. These initiatives aimed to enhance the waiting time and create a memorable and enjoyable atmosphere for travelers.
The New Secure Bicycle Storage Area
To encourage soft mobility among site staff, a new secure bicycle storage area has been installed, where bicycles can be stored and charged thanks to photovoltaic panels on the roof.
Nice Light at the Underground
On the energy front, campaigns to optimize heating and cooling set-point adjustments have led to a substantial reduction in energy consumption, particularly at the terminal. In addition, the final report on the renovation of the underground car park lighting showed savings of almost 40% on the electricity costs associated with lighting this area.
Educational Session on Sustainability
During September, lux-Airport connected with passengers to speak about their sustainable approach and current actions from the airport, and future plans. It was an excellent dialog with passengers, answering their concerns and getting feedback.
Net Zero by 2030
With regard to carbon emissions, a roadmap has been developed to define the path to achieving Net Zero by 2030. Level 3+ of the Carbon Accreditation programme for airports has been renewed and lux-Airport‘s emissions have been offset
Hero Bee
In the latter area, 2022 saw the introduction of an innovative biomonotoring system based on bees. For this study, a tiny quantity of pollen collected by the bees present on the site is sampled and analysed several times a year. The results show that the site is not particularly polluted by airport activities and has a high diversity of flora
Biodiversity at it‘s Best
In parallel with the biomonitoring and in order to enhance biodiversity at the airport, 20 new beehives have been installed: half in the airside zone set back from the runway, and the other in front of the Cargolux HQ as part of a new zone dedicated to biodiversity.
Reaching a New Level
New electric charging points for vehicles have also been installed.
A New Initiative for the Winter of 2022—2023
The year 2022 also provided an opportunity to take stock of the campaign to re-
cover the de-icing product from the stands. A total of 410m3 of de-icing product was recovered and properly treated. SIDEST welcomed this initiative, which will be renewed for the winter of 2022—2023.
Noise and Air Quality
Lux-Airport‘s environmental policy has been reviewed to incorporate 2 new pillars of action: noise and air quality.
Mobility / Car Park
Park in Advance
Targeted communication campaigns to raise passenger awareness focused in particular on the importance of checking in at least two hours before departure, without forgetting to book a car park in advance via the platform.
New Maintenance Hangar for Luxair
To accommodate new aircraft models and process improvements, lux-Airport is constructing a modern maintenance hangar for Luxair Luxembourg Airlines. The new facility will feature maintenance workshops, spare parts storage, and administrative offices, with completion expected in 2023. The foundation stone was laid in a ceremony attended by Deputy Prime Minister François Bausch, Luxair CEO Gilles Feith, lux-Airport CEO Alexander Flassak and Major of Sandweiler, Mrs. Simone Massard-Stitz. This project represents a step towards the future and the ongoing modernization of airport infrastructure.
Administration / HR
Human Resources in 2022: Acting in a Post-Pandemic Context
In 2022, lux-Airport had an average of 344 employees. Recruitment of profiles specific to the airport sector has continued. In air-port security, teams were strengthened to increase passenger capacity, prepare for the summer season and ensure the smooth operation of the sixth security line, which will be installed before Easter 2023.
The Security department has completed a number of projects, including the renovation of the E83 checkpoint serving Luxair Cargo, the installation of a new E111 checkpoint located in the Cargolux and Luxair maintenance area, and the E85 checkpoint near Luxair-Cargo, located in the oversized cargo area.
Security / OPS
Baggage Handling System Completed
A number of technical improvements have also been made, such as the implementation of an assistance system for handling hold baggage and the reduction of “no read“ baggage at the BHS (Baggage Handling System). In addition, new software for distributing daily passes has been developed and the first tests have been carried out.
Security Awareness Training
In 2022, 42 SATP (Security Awareness Training) sessions were held, with a total of 948 participants. The Pass Office processed 5,308 TCA (Titre de Circulation Aéroportuaire) and LPV (Laissez-Passer Véhicule) files.
Moved & moving


A Truly Remarkable Project

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Watch the video feature on the runway renovation.

Food Truck Market

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What could be better than being spoiled with international food at the airport?

World Mother Language Day

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We welome all passengers in the different languages our team speaks.

Meet our Operations Department

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Learn more about airport operations and meet our colleagues from terminal management, the airport control center and the wildlife team.

Meet our Security Agents

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Our security agents are one of the first points of contact for all passengers.

Xmas Wishes 2022

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Our wishes for the holiday season and for 2023.

Passenger Animation during Wintertime

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December 2022 at Luxembourg airport

Educational Session on Sustainability

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Educational session on sustainability by presenting the "FRESQUE DU CLIMAT"
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Annual Report